Collect outstanding debts from clients and achieve the collection target to ensure positive cash flow Ensure a uniform debt collection strategy in line with the organization’s mandate to avoid reputation risk and legal challenges Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay) Follow up daily on the progress of the PTP's and the respective statuses to optimize collections Ensure full understanding of the product being worked on Adhere to and utilize the collections call scripts Ensure that all debtors' information held on record is up to date and accurate Ensure that the accounts are properly maintained at all times on the collections system Deal with debtors in a manner that shows empathy, tact, and professionalism Regularly prepare and submit updated debt recovery reports capturing any outstanding arrears. Follow-up repayment arrangements Maintain security and confidentiality of company and customer information How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section