Crisp: Technical Customer Support Specialist (EU Timezone)

Headquarters: Nantes, France URL: https://crisp.chat The Role We’re looking for a Technical Customer Support Specialist to join our team! In this role, you’ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience. This position is fully remote. However, if you’re based near Nantes, you’re welcome to work from our office occasionally. What We’re Looking For Fluency in English and French is mandatory : English is our primary working language, so strong written and verbal communication skills are essential. We're also looking to expand coverage for our French-speaking customers. Bonus points for additional languages spoken Technical knowledge : You don’t need to be a developer, but a solid understanding of tech concepts (e.g., HTML/CSS) is required. This is